Coronavirus Update

UPDATE 22/03/2020

In light of the growing issues with Coronavirus and on advice via SBC we have closed all our accommodation.

 

We will take no new bookings for holidays before  3/7/2020, this will be reviewed on a daily basis.

 

If you are concerned regarding an existing bookings prior to this date, and would prefer to defer, please email me in the first instance. 

info@ 5leys.co.uk

Bookings from July onwards will be contacted/updated in June.

Many thanks for your ongoing support in these unprecedented times.

 

 

UPDATE 19/03/2020

As Government guidelines are changing daily we have decided to change our policy temporarily so balance payments will be issued 1 week prior to arrival rather than 6 weeks. We hope this helps with all our May/June guests. The below update on the 17/03/2020 also remains the same.

UPDATE 17/03/2020

Due to the uncertainty surrounding the Coronavirus we are offering guests to defer dates free of charge to later in the year if preferred. All changes to holiday dates will need to be agreed. If the dates are changed to a higher rate band than orginally booked, then the guest will need to pay the difference in cost. Please let us know if you wish to change dates as soon as possible.

5leys response to the Coronavirus is in accordance with guidance from  Public Health England, the Foreign & Commonwealth Office (FCO) and the Department for Health and Social Care. We are committed to assisting our Holidaymakers, Contract Cleaning Service Providers and Property Owners. As advice and guidance changes frequently we will monitor the situation and act according to official instructions.

 

5leys Terms and Conditions for Holidaymakers can be found on the main menu page.  

Please do not hesitate to get in touch if you have any questions or concerns by email info@5leys.co.uk or by calling 07702 262509

 

Useful Website links

 

Department for Health and Social Care 

https://www.gov.uk/government/organisations/department-of-health-and-social-care

NHS 

https://www.nhs.uk/conditions/coronavirus-covid-19/

Foreign & Commonwealth Office

https://www.gov.uk/government/organisations/foreign-commonwealth-office

Public Health England

https://www.gov.uk/government/organisations/public-health-england 

 

Regards,

 

Kerry 

 

 

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